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Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

83

Compensation Management

83

Talent Acquisition

82

Learning and Development

81

Performance Management

81

Workforce Planning

81

Talent Management

80

Position Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

81

Business Value Created

81

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

75

Vendor Support

75

Ease of Data Integration

73

Ease of Implementation

69

Dayforce Reviews

Brittany S.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Promising Features

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Product Enhancements are making this Product grow and expand into new features

What is your favorite aspect of this product?

Intuitive Payroll Processing

What do you dislike most about this product?

Position Management is difficult - though new features available not yet explored

What recommendations would you give to someone considering this product?

Consider full picture during implementation - Talent/Payroll/WFM/HR - and how each area needs certain setups to work best for the whole

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Unique Features
  • Caring

Sherlonda P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent human capital management system.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The high degree of customizability. We constantly need to make modifications with little to no notice because we have four separate union agreements. Dayforce is a great tool, and we like how the newer modules are getting easier to use and configure. Ceridian's implementation team is wise; they listen to your business needs and develop innovative solutions to suit those needs.

What is your favorite aspect of this product?

The system works perfectly. It works well for individuals who use it frequently, such as HR, payroll, and some managers. Dayforce has a simple, well-designed user interface. During auditing periods, personnel data and document management are easily managed and referenced, allowing for an accurate representation of the organization chart. Ceridian Dayforce has advanced human capital management capabilities that help to keep the employees happy, productive, and successful.

What do you dislike most about this product?

Manual data entry might be time-consuming in some cases. The reporting features are poor and do not provide as much information as we would prefer. Hotfixes can sometimes create serious issues. Because Ceridian does not manage tax accounts, this must be done in-house. It can be challenging to manage the reporting process at times.

What recommendations would you give to someone considering this product?

Dayforce is a live, simple system that consistently calculates and produces data, resulting in the most accurate outcomes. It's a fantastic HRIS system. Ceridian delivers excellent customer service, but when they hire a third party to complete the implementation, the experience and timing of the performance suffer.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lorenzo I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An HRIS platform for growing HR departments

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Their INSIGHTS conference has always been fantastic, and the XOXO program is one of our favorites. Ceridian Dayforce provides advanced human capital management tools that help us keep the staff happy and productive. And more successful, which has a direct impact on the bottom line. Ceridian Dayforce helps us in submitting development increases.

What is your favorite aspect of this product?

We are very user-friendly, we have an excellent support POD, and we were able to recoup the cost if the deployment was completed in less than a year, owing to human resources savings. Their function that allows you to take time off from work and organize your time is user-friendly. Users will find the mobile app to be simple to use. The enrollment function for benefits works better than planned.

What do you dislike most about this product?

The user interface isn't as user-friendly as it could be. For example, the data entry field is frequently hidden until users move their mouse over it. Unskilled users may wait for the block to open, give up, or contact support because it says to enter, but there is no place to do so.

What recommendations would you give to someone considering this product?

High cost, headcount, and time savings. As other payroll systems required more work, processing payroll was a weekly exercise in collective breath-holding. It's a pleasure to work with Ceridian Dayforce. Everyone we've come into contact with is knowledgeable and ready to collaborate to solve worker issues.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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