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TeamViewer Remote Logo
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TeamViewer

TeamViewer Remote

8.9 /10
Category
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 87

Screen Share

89

File Transfer

88

Audio Conferencing VoIP

87

Video Conferencing

87

Audio Conferencing Call in Bridge

87

Virtual Whiteboard

86

Keyboard Mouse Control

86

Audio Controls

86

Application Share

85

Instant Messaging

85

Facilitator Functions

85

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of IT Administration

87

Ease of Data Integration

85

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

85

Breadth of Features

85

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

TeamViewer Remote Videos

TeamViewer Remote Reviews

Dustin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

It can be controlled remotely and is ideal for tel

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

There are now workers who work from home, and because the company's personal computer was originally created as a server, it is not possible to move it to their house, including the data, but with Team Viewer, it can be done remotely even if there is no data on the home computer. Having access to the company's computer and the ability to establish the same atmosphere as in the office, I can now work. Computer problems may be fixed remotely by the system's staff.

What is your favorite aspect of this product?

The configuration and operations of a remote PC can be performed remotely. Furthermore, unlike the remote office, it is convenient since it can see how the users on the remote side are operating. It is quite useful for inspecting PCs at foreign bases. It is used to manage a variety of personal computers as well as virtual personal computers. It is also useful because it may be used as support on the client's home computer. In my opinion, the expense is the merit. VDI installation costs thousands of dollars or more, however, we were able to undertake remote work at a very low cost using TeamViewer Meeting .

What do you dislike most about this product?

Because it is constantly possible to connect to the Internet in most situations and there is no need to actively activate the application, there is a possibility that hostile individuals will discover. It would be desirable if the password's digits could be increased, altered at random, or in an irregular pattern.

What recommendations would you give to someone considering this product?

When you need to operate a PC at another location from a remote location, you can effortlessly access it. I've felt secure since I entered a password to gain access to him. I believe it is also advantageous to be able to operate while staring at the screen of another person while being taught to execute activities over the phone. A virtualized personal computer can be used even if it is not connected to a monitor, and there is no need for installation space. It didn't take long to get everything up and running. The presentation of the findings took about a month. It's a privilege to be able to use it from a location other than your computer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Esha S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

TeamViewer a helpful remote access tool

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

In my organization, Isupport the User's scope of conditions from private to modern and in the middle. TeamViewer has given me the adaptability to be in different places without a moment's delay and offer first-rate remote help and observing for my customers. Without its vigorous choices, I wouldn't have the option to achieve half of what I do in one day. There are many projects out there that give a strategy to get to a PC distantly. However, none that I have discovered that work so quickly and consistently can move records rapidly and safely. Furthermore, with the IT Brain module, I can be proactive in realizing which fi

What is your favorite aspect of this product?

Sharing screen utilizing TeamViewer is by and large extremely responsive, regardless of whether the web association (on either the customer or host side) isn't incredible. TeamViewer appears to utilize a versatile pressure calculation that will forfeit some screen transparency for a more responsive and pleasurable experience. TeamViewer is a substantial stage, giving various layers of safety. To begin with, the best way to associate with a customer is by knowing the customer's machine id - a 9 or 10 digit haphazardly produced number made on introduction. Also, for the one-time association, an arbitrarily created pin is made.

What do you dislike most about this product?

The forms are not viable with one another. If a client unintentionally refreshes their condition (which they are continually incited to do), then, at that point, when Support attempts to associate, it says the adaptations don't match, and we need to talk the client through eliminating the new form, end task the cycle, and utilize the suitable format.

What recommendations would you give to someone considering this product?

TeamViewer is incredible for aiding individuals remote straightforwardly into a particular PC in the workplace where they have special access or documents, and the client needs those unique authorizations from a distant area. Teamviewer is additionally incredible when you need to interface with a far-off PC yet print things to a neighborhood printer. Teamviewer isn't extraordinary if you need numerous individuals to share an association with a PC because only one PC can be signed into the distant PC. Once another person signs into that PC, the main client gets kicked out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Super elegant with video conferencing.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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