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Bitrix24 Logo
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Bitrix24 Ltd

Bitrix24

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Bitrix24
8.6 /10

What is Bitrix24?

Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.

Company Details


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Awards & Recognition

Bitrix24 won the following awards in the Knowledge Management category

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Bitrix24 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitrix24.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

95 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitrix24?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 90

Reporting and Analytics

95

Configurable Knowledge Repository

94

Social Features

93

Cataloging

93

Workflow and Approval Management

92

Intelligent Search

90

AI Capabilities

89

Rich Text Editor

89

Multiple File Type Support

88

API Integration

88

Role-Based Access

85

Vendor Capability Ratings

Average 88

Product Strategy and Rate of Improvement

95

Ease of Data Integration

94

Ease of Implementation

94

Breadth of Features

93

Quality of Features

92

Business Value Created

90

Usability and Intuitiveness

87

Availability and Quality of Training

86

Ease of IT Administration

84

Ease of Customization

80

Vendor Support

78

Bitrix24 Reviews

ITORO E.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Bitrix24 is a go to workspace software

Likeliness to Recommend

10 /10

What differentiates Bitrix24 from other similar products?

All inclusivity

What is your favorite aspect of this product?

Team management

What do you dislike most about this product?

I can't really say I dislike anything about bitrix24.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

George K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Majestic product to use"!

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

Spellbinding with it's startling with video and voice collaboration to ensure productivity on projects.

What is your favorite aspect of this product?

Mind blowing with it's instant messaging and notifications.

What do you dislike most about this product?

Mesmerizing with instant messaging.

What recommendations would you give to someone considering this product?

I adore how startling it is with instant messaging and video and voice collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful intranet solution for any company.

Likeliness to Recommend

9 /10

What differentiates Bitrix24 from other similar products?

We utilize Bitrix24 within the company for inner communications, worker catalog, archive administration, inner chat device, shared calendar, etc. It's moreover acting as a spine for CRM, it makes a difference capture the correct data and brings insights to it, ready to target the correct and particular clients for our promoting campaigns, Bitrix24 does this brilliantly and has made a difference a parcel.

What is your favorite aspect of this product?

It has numerous capacities and modules that can be enacted or deactivated agreeing to the comfort and needs of the company, it is exceptionally simple to execute and is prepared to utilize, it is exceptionally great as a corporate social network. I truly just like the IP Communication include, this include is excellent and makes a difference to collaborate and communicate superior, this program can be gotten to from anyplace on a cell phone fair by having the mobile app, moreover extend administration conceivable, permits you to form custom areas and a self-hosting alternative is additionally included.

What do you dislike most about this product?

There are a few aspects that aren't polished or clear enough; it lacks an accounting function; I'd like to have an idea management area and a training schedule with enrollment management; and it's not very rapid or robust development, but he does it very effectively.

What recommendations would you give to someone considering this product?

It may be used as your company's intranet as well as a CRM or project management tool, because you have an incredible number of sophisticated services accessible, with the exception of advanced CRM and Tasks or a massive quantity of online storage. The activity stream is one of the best in its class, and the left navigation may be customized to conceal anything you don't require.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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