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Okta Inc.

Auth0

Composite Score

7.3 /10

CX Score

7.8 /10

9 Reviews Write a Review

What is Auth0?

From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security. The Auth0 Identity Platform, a product unit within Okta, takes a modern approach to identity and enables organizations to provide secure access to any application, for any user. Auth0 is a highly customizable platform that is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation.

Company Details

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Auth0 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auth0?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 82

Multi-Factor Authentication (MFA)

Authentication

Open Standards Support

Fraud Protection/Detection

Progressive Profiling

Identity Proofing

Application Integration

Account Recovery

Custom User Experience Workflows

Omnichannel Experience

Account and Data Validation

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Auth0 Reviews

Chris Y.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Good. Does what it says it does well

Likeliness to Recommend

8 /10

What differentiates Auth0 from other similar products?

Reputation

What is your favorite aspect of this product?

Support available

What do you dislike most about this product?

Documentation can be lacking for new features

What recommendations would you give to someone considering this product?

Security and support

Pros

Reliable
Respectful
Friendly Negotiation
Helps Innovate

Latest Research

Auth0

What is Auth0?

Company Details

Need Assistance?

Auth0 Ratings

86 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Auth0?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Factor Authentication (MFA) Software uses contextual information and business rules to determine which authentication factors to apply to a particular user.

Authentication Ability to reduce friction to UX for implementing seamless user onboarding, operating multiple 2FA channels at scale.

Open Standards Support Supports SCIM, SAML, OAuth/OIDC, FIDO, WebAuthN for customization and integration opportunities.

Fraud Protection/Detection Ability to automatically detect and prevent instances of fraud, such as the use of credential intelligence from all sources.

Progressive Profiling Ability to prompt for additional identity data, such as company name, job title, and contact information after initial registration.

Identity Proofing Provides user self-verification, through document-based and/or knowledge-based proofs.

Application Integration Includes functional and data integration with company applications such as CRM, Sales Platforms, ERP etc.

Account Recovery Supports account recovery techniques such as SMTP/IVR/SMS OTP, “magic links”, mobile push notifications and applications, and account linking.

Custom User Experience Workflows Customizable user interface(UI) and workflows focusing on the customer experience throughout the suspect/prospect/customer lifecycle.

Omnichannel Experience Provides consistent interfaces across all mediums such as laptops, smartphones, gaming consoles, kiosks etc. to build a unified customer profile.

Account and Data Validation Ability to validate user accounts and their associated identity data including format validation (consistent entry formats) or data validation (credit card/age)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Auth0 Reviews

Chris Y.

Good. Does what it says it does well

Likeliness to Recommend

Pros

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Feature Ratings

Multi-Factor Authentication (MFA)

Authentication

Open Standards Support

Fraud Protection/Detection

Progressive Profiling

Identity Proofing

Application Integration

Account Recovery

Custom User Experience Workflows

Omnichannel Experience

Account and Data Validation

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration