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Cisco Systems

AppDynamics

8.7 /10
Category
AppDynamics
8.7 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

86

Code Performance Monitoring

86

Automated Diagnostics

86

Enterprise Cloud Platform Support

84

Application Request Tracing

83

Application Metric Reporting

83

Error Reporting

82

Synthetic Monitoring (RUM)

82

Scalability

82

Server Monitoring

82

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

77

Vendor Support

77

AppDynamics Reviews

Mary S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

One of the best application monitoring tool.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Monitoring logs, databases, JVM use, errors and warnings, major failures, and different exceptions to assist us identify and resolve production issues. It visualizes the calls made to the various services as well as the response time. We can also view in depth the issues that our applications are experiencing. We can investigate the service or code that is causing the issue. We can assist software developers and administrators monitor their systems and apps rapidly with the dashboards we've designed.

What is your favorite aspect of this product?

AppDynamics is one of the world's greatest application performance monitoring tools. Its utility in monitoring traffic in IIS is outstanding; we can thoroughly investigate problems that occur or may arise in our applications. We can tackle issues before they develop by spotting circumstances that may generate difficulties early on. AppDynamics assists us in controlling the connections and extracting analytics on the amount of probable mistakes between connections. It's great for monitoring online services and their connections, and it provides alert systems that may be customized to send email notifications.

What do you dislike most about this product?

AppDynamics agents can occasionally abuse server resources, which might cause issues; also, the licensing fee is on the higher side. Overall, I liked the tools it provided; it assisted me in resolving a number of issues.

What recommendations would you give to someone considering this product?

AppDynamics is an app that allows you to track the progress of your products and applications from start to finish. is one of the industry's premier performance monitoring apps. In terms of functioning, we are fully happy with this application.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Generous

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Provides the fastest notification of app issues.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We utilize AppDynamics to monitor infrastructure, apps, databases, real-time online and mobile monitoring, synthetic, analytics, BIQ A, and AiOps to keep our important systems monitored 24 hours a day, seven days a week. On the IT side, AppDynamics delivers the quickest warning of an issue (often in less than 5 minutes), furthermore, with flow maps, one may instantly observe whether any cautions or difficulties are beginning or continuing. The AppDynamics call stack information is important for diagnosing bugs in development.

What is your favorite aspect of this product?

Flow maps are wonderful, and AppDynamics autodiscovery makes it useful quickly after installation. One of the most useful aspects is the ability to express data in many ways. If you are a developer, for example, the granularity of the telemetry data and the metrics it might reflect to a development mentality is a tremendous benefit. However, if you are a businessperson seeking a technical degree of detail, the way critical business data, such as in business transactions, is presented in a comprehensible manner is a major benefit.

What do you dislike most about this product?

Appdynamics is an agent-based monitoring solution for a variety of monitoring domains. In the contemporary world, with a devOps perspective, it is challenging to integrate agent installation with custom configuration in generic devOps pipelines in a multi-tenant environment. There is a rationale for this, and that is to provide renters with personalisation. However, these can only be done during the installation process, not afterwards. As a result, maintaining a generic installation process that covers everything is difficult.

What recommendations would you give to someone considering this product?

According to Gartenr Quodrant evaluations, AppDynamics is a market leader in the APM business. Furthermore, based on my personal experience, the benefits you receive as a user are enormous. It is strongly advised that enterprises adopt AppDynamics as their primary monitoring solution. However, be sure you know exactly what you want because adding further features after an agreement has been struck might be costly. Dedicate personnel to installation and administration, and enroll in classes or sign up for consulting time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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