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Cisco Systems

AppDynamics

8.7 /10
Category
AppDynamics
8.7 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

86

Code Performance Monitoring

86

Automated Diagnostics

86

Enterprise Cloud Platform Support

84

Application Request Tracing

83

Application Metric Reporting

83

Error Reporting

82

Synthetic Monitoring (RUM)

82

Scalability

82

Server Monitoring

82

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

77

Vendor Support

77

AppDynamics Reviews

Leslie S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best performance tracking tool.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Appdynamics is an easy way to monitor the health of any non-critical and mission essential applications, business performance is boosted with the aid of AppDynamics, helps in outage circumstances, and occasionally manually log into the server to verify the status and status of application activities. We use Appdynamics to monitor and guarantee that our applications operate often and without faults, and if an issue is discovered with the aid of Appdynamics, we work hard to resolve it in order to maintain uptime/availability.

What is your favorite aspect of this product?

One of the most useful tools for tracking the health of mission-critical IT legacy and non-legacy systems. Each installed software has detailed features, a simple and user-friendly design, is simple to operate, and the functions are properly shown. JVM and node information is accurately given in the portal, including the last reboot time, status, description, traffic analysis, incoming and outgoing details, and error rate. Appdynamics assists us in prioritizing our approach to the situation. A significant advantage is the granularity of telemetry data and analytics that might depict a developer's perspective.

What do you dislike most about this product?

Appdynamics involves the acquisition of multiple modules, which takes time and money away from the firm. Let's imagine I want to use a module or feature that will help me with my job, but when I go to seek for it, I discover that it requires an internal license. Custom demands necessitate more effort/manpower.

What recommendations would you give to someone considering this product?

I would recommend AppDynamics if you need to monitor application performance or any other service. It is simple to use and one of the finest on the market; it allows different languages for automation, so you are not limited to the language. In addition, the benefits you obtain as a user are enormous in my view, and it is strongly advised that businesses adopt AppDynamics as their primary monitoring tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Fons J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the best monitoring tool

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The AppDynamics Business Observability Platform accelerates organizational transformation in this era of unheard-of digital growth by giving business context throughout the technology stack, bringing teams together around common goals, and empowering engineers to take charge of their own work. Overall, we thought this solution was a good choice for managing IT infrastructure and it fits most of our infrastructure use cases.

What is your favorite aspect of this product?

When triggers are triggered, we can specify alerts, exceptions, and actions to be taken, including sending emails or running scripts. You can identify a line of SQL code that is causing a performance bottleneck by performing a thorough analysis of the performance of a transaction. Additionally, we were able to identify problems on our web server that were thought to be application-related.

What do you dislike most about this product?

It takes time and effort to configure for numerous areas running identical AppDynamics software packages. With driver terms, there may be more room for improvement. We have experienced problems with AppDynamics drivers and agents failing to display traffic or data, which puts the support team in a stressful situation.

What recommendations would you give to someone considering this product?

We are making an effort to keep track of how all business activities are being used, such as how long it would take to get in touch with a certain API endpoint. Each micro service has a level name, so we can see how the transaction moves via various parts. Additionally, we've developed specific health guidelines to aid the support team in making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hernandez M.

  • Role: Public Sector
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Emerging monitoring software

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

A few less common application platforms required more work to implement effectively, however help was provided to guarantee this was done so. The tool's data linkage and display are of the highest caliber. It is quite easy to locate certain data, and it is not buried under a dozen other options. The bulk of the desired metric points are calculated and shown in the app right away.

What is your favorite aspect of this product?

An excellent solution for managing and monitoring applications is called AppDynamics. Any server, database, or application can be monitored by it. It offers information on user volume, hosting services, and fast response in real time. Checking the AppDynamics reports, which give detailed information to the strategy calls, aids in the resolution of more than 90% of server-side problems.

What do you dislike most about this product?

There are numerous tabs and hyperlinks to choose from, but you frequently have no idea what they do. Due to the intricacy of the software, only use a very tiny number of its capabilities. Even though the design is simple, it can often be very challenging to locate important information fast.

What recommendations would you give to someone considering this product?

Additionally, it offers incredibly minute information that aid in troubleshooting production-level difficulties, and many problems can be fixed without needing L2 or L3 assistance. Although there is a slight learning curve at first, the dash board is quite user-friendly, and once you've used the program for a while, things get much simpler.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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