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Amplitude

Amplitude Analytics

Composite Score
8.4 /10
CX Score
8.5 /10
Category
Amplitude Analytics
8.4 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Digital Analytics category

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

84 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

9% Negative
4% Neutral
87% Positive

Pros

  • Helps Innovate
  • Friendly Negotiation
  • Enables Productivity
  • Continually Improving Product

Feature Ratings

Average 75

Product Analytics

86

Website Analytics

81

Dashboards, Analytics and Reporting

80

3rd-Party Integrations

79

Customer Journey Modelling

78

Session Replay

77

Privacy, Security, and Regulatory Compliance

76

Customer Identity

74

Event & Conversion Analytics

73

Marketing Analytics

71

Governed Access & Security

70

Vendor Capability Ratings

Average 74

Quality of Features

76

Ease of IT Administration

76

Ease of Customization

75

Usability and Intuitiveness

75

Business Value Created

75

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Implementation

73

Availability and Quality of Training

71

Vendor Support

69

Breadth of Features

67

Amplitude Analytics Reviews

Aaron E.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Versatile and adaptable tool

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude makes it easy to create charts that provide clear business insights within seconds. Dashboards can be made in minutes and are easy to share,

What is your favorite aspect of this product?

My favourite aspect is the ability to view customer behaviour at an individual level. It makes it easy to see which steps customers are taking and adjust CRM journeys effectively. This makes it really easy to send the right person the right message at the right time.

What do you dislike most about this product?

Sometimes, Amplitude can be slow when creating complex charts. This isn't necessarily negative since it's handling a lot of data so some lag is understandable. What would be good would be the ability to stop a chart from refreshing when you're still building the chart.

What recommendations would you give to someone considering this product?

I'd recommend it if you have lots of data to analyse from different systems and tools. Amplitude makes creating charts easy which leads to actionable insights. Because the data refreshes so quickly, it's a great way to keep your finger on the pulse of A/B tests etc. This is definitely the easiest to use tool I've ever used. The charts look great too!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Nicolas N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Very good Saas for analytics and client journey

Likeliness to Recommend

8 /10

What differentiates Amplitude Analytics from other similar products?

Lots of innovative features are included. We see a constant thrive for innovation and new features

What is your favorite aspect of this product?

Really easy to use, both for the owner and the end users that can create their own views

What do you dislike most about this product?

Sometimes conclusion analytics are not so relevant and need more hands on work

What recommendations would you give to someone considering this product?

Go for it, try it for yourself and see how easy it is to use

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Efficient Service

Satyanarayana B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Best Product for Easy and Fast Data Analysis AI

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Easy to use, with no need to write SQL queries. It supports AI—just type your query in plain text, and it generates analysis and charts automatically. It also includes a chat feature for data analysis, which is very helpful. Additionally, it’s easy to integrate with Slack; you can simply ask questions in the channel and get data instantly

What is your favorite aspect of this product?

Simple to use for data analysis. For example, when data is in GCP or any other cloud, the operational cost is high and analysis can be difficult. However, with Amplitude, there are no additional operational costs, analysis is faster, and it helps in making decisions instantly

What do you dislike most about this product?

some time it takes more time to laod the data and also improve AI

What recommendations would you give to someone considering this product?

Easy to use, even without SQL knowledge Start with proper event tracking to get accurate data Use AI features for quick analysis, but verify important results Good for fast insights and quick decision-making Check pricing as data grows Keep a backup like BigQuery for advanced analysis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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