What is Agile CRM?
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agile CRM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Customer Service Management
Marketing Management
Lead Management
Telephony and Call Center Management
Mobile
Analytics and Reporting
Collaboration
Quote Contract and Proposal
Sales Management
Activity and Workflow Management
Account and Contact Management
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
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Agile CRM Reviews
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2022
Agile CRM is the best CRM.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Joel O.
- Role: Consultant
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Jul 2022
Like The Name Suggests, Agile Is Ruged And Robust.
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
The world-class security it offers sensitive data.
What is your favorite aspect of this product?
The ease of access from anywhere is remarkable.
What do you dislike most about this product?
The learning curve is a bit steep and demanding.
What recommendations would you give to someone considering this product?
It is worth every dollar spent
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Includes Product Enhancements
Mandy C.
- Role: Finance
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted May 2022
Outstanding platform for engaging customers
Likeliness to Recommend
What differentiates Agile CRM from other similar products?
Agile CRM offers cloud based services that accelerates performance in customer engagement journey which is not common in most CRM products.
What is your favorite aspect of this product?
Our sales and marketing infrastructure has grown very fast since we deployed Agile CRM. It was easy to integrate it with our applications and streamline workflows. It automates sales and effectively collects insights from customers so that we can study their behavior and act on decision making.
What do you dislike most about this product?
It has done a good job since I started interacting with it. Our insurance company has attracted many customers due to productive interactions.
What recommendations would you give to someone considering this product?
Agile CRM has contributed highly in enhancing our company meets international standards and has improved service delivery. We have won many potential customers through thorough engagement and automated marketing.
Pros
- Performance Enhancing
- Inspires Innovation
- Caring
- Saves Time