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What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

79

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Andru B.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Disappointing software. Created more problems :(

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Not much. I wouldn't recommend this software unless you're looking for the bare minimum of basic HCM software. Note: it does have issues with updates and file compatibility.

What is your favorite aspect of this product?

The only good thing about this product was the cost was less than most. But given the number of issues it had, you see why it is so cheap right away.

What do you dislike most about this product?

There were alot of issues but the most annoying was the lack of support from the software maker when technical issues arose.

What recommendations would you give to someone considering this product?

I would recommend they pay a little more and get a better product with a lot more features to offer.

Cons

  • Wastes Time
  • Vendor Friendly Policies
  • Inhibits Innovation

Alison M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Love the features and functionality!

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Love the features of the record keeping that this system provides. The onboarding feature has brought our new hire experience into the 21st Century. Recently they added a e-signature feature to documents which allows our new hires to sign required forms easily through their system, which is most helpful since opening our workforce up to more remote opportunities.

What is your favorite aspect of this product?

The time saving features of the onboarding and the system itself has been a huge improvement from what we had before. Due to organization delays we are still implementing all of the features such as performance reviews and benefits administration.

What do you dislike most about this product?

Nothing so far!

What recommendations would you give to someone considering this product?

Ensure this product meets your organization's specific wants and needs from an HR and Payroll system. This one was the best fit for our agency and we have been quite happy since the implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service
  • Wastes Time

Edward S.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and self manage

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP has a long track record of delivering efficient and easy to use HCM products. It was a no brainer to go with them over the competition in our scenario

What is your favorite aspect of this product?

I like that it allows me to self manage the process internally. I can make changes, run reports, and do things on the fly without having to wait for IT or support to get back to me.

What do you dislike most about this product?

It is a newer product from ADP, so there are some bugs, but support has been fantastic stepping in to help get any issues resolved.

What recommendations would you give to someone considering this product?

Definitely request a demo and talk to others who use it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Fair

Most Popular ADP Workforce Now Comparisons

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