What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
89 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Acts with Integrity
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Administration
Employee Record
Workforce Planning
Benefits Administration
Time and Attendance
Position Management
Performance Management
Talent Management
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Workforce Management - Midmarket
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ADP Workforce Now Reviews
Andru B.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2022
Disappointing software. Created more problems :(
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Not much. I wouldn't recommend this software unless you're looking for the bare minimum of basic HCM software. Note: it does have issues with updates and file compatibility.
What is your favorite aspect of this product?
The only good thing about this product was the cost was less than most. But given the number of issues it had, you see why it is so cheap right away.
What do you dislike most about this product?
There were alot of issues but the most annoying was the lack of support from the software maker when technical issues arose.
What recommendations would you give to someone considering this product?
I would recommend they pay a little more and get a better product with a lot more features to offer.
Cons
- Wastes Time
- Vendor Friendly Policies
- Inhibits Innovation
Alison M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Love the features and functionality!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Love the features of the record keeping that this system provides. The onboarding feature has brought our new hire experience into the 21st Century. Recently they added a e-signature feature to documents which allows our new hires to sign required forms easily through their system, which is most helpful since opening our workforce up to more remote opportunities.
What is your favorite aspect of this product?
The time saving features of the onboarding and the system itself has been a huge improvement from what we had before. Due to organization delays we are still implementing all of the features such as performance reviews and benefits administration.
What do you dislike most about this product?
Nothing so far!
What recommendations would you give to someone considering this product?
Ensure this product meets your organization's specific wants and needs from an HR and Payroll system. This one was the best fit for our agency and we have been quite happy since the implementation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
- Wastes Time
Edward S.
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to use and self manage
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP has a long track record of delivering efficient and easy to use HCM products. It was a no brainer to go with them over the competition in our scenario
What is your favorite aspect of this product?
I like that it allows me to self manage the process internally. I can make changes, run reports, and do things on the fly without having to wait for IT or support to get back to me.
What do you dislike most about this product?
It is a newer product from ADP, so there are some bugs, but support has been fantastic stepping in to help get any issues resolved.
What recommendations would you give to someone considering this product?
Definitely request a demo and talk to others who use it.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Fair