Vendor Landscape Storyboard: Self-Service Kiosks

Author(s): Larry Fretz, Eric Dolinar

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This research is designed for gaming, hotel, restaurant or entertainment organizations looking for a flexible, scalable, and powerful self-service kiosk solution to expand guest self-service capabilities, align kiosks with a digital strategy, and drive increased customer loyalty, engagement, traffic, revenues, and staff efficiencies. Whatever your situation, Info-Tech has determined the most suitable vendors for your GHRC organization. Use this research to:

  • Understand current capabilities of self-service vendors and evaluate offerings for best fit.
  • Understand the state of the market and its future.
  • Use scenario analysis to shortlist vendors.

Info-Tech evaluated eight competitors in the GHRC self-service kiosk market. Use this vendor landscape to be certain your kiosk software vendor is meeting your specific GHRC requirements.

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