Storyboard: Reduce Telecom Expenses

Author(s): Jayanth Angl, Paul Lee

Telecom Expense Management (TEM) encompasses a range of practices that aim to reduce and streamline telecom costs – more specifically, telecom expenses relating to voice, wireless and data. Despite the opportunity to cut telecom costs by ~10% or more, TEM is often overlooked because:

  • Managing telecom expense is not considered a priority for many organizations.
  • IT departments at many organizations are resource-constrained.
  • Long-term telecom contracts limit enterprise flexibility to change service features.
  • Telecom service needs are often not a part of organizational planning and provision.

Learn how to optimize telecom expenses and how to best implement TEM practices with this storyboard and associated tools.