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Right-Size Project Management for Infrastructure and Operations

Equip your project managers with a purpose-built approach to project management.

  • Your team is expected to manage projects off the side of their desks while also balancing heavy operational workloads.
  • The organization’s project management process is rigorous. While it might have its place on high-risk, high-complexity projects where the outcomes are unpredictable, it seems like a lot of documentation for the typical infrastructure project.
  • You still need your team to properly plan and manage their projects, but the rigor prescribed by the project management office (PMO) isn’t working. Your team is frustrated by governance requirements that don’t ultimately help to drive outcomes on their projects.

Our Advice

Critical Insight

  • Project management best practices have traditionally neglected the unique planning needs of infrastructure projects, prescribing heavy requirements gathering, scope, and schedule management rigor where increased communication and stakeholder management tactics are in fact what’s needed.
  • With a high expectation of “get-to-action” (both internally, from infrastructure practitioners, and externally, from requestors and executives), infrastructure project leads can often have an allergy to project planning, and have a tendency to just “get to work.” While this might end up saving the individual practitioner some time, it can end up costing the organization at implementation time in the form of resourcing waste and stakeholder confusion.

Impact and Result

  • Breakdown the divide between stakeholder groups. Use the training and stakeholder alignment tactics and tools in this research to help promote better project management adherence, while improving relations between project and infrastructure leaders.
  • Shift the focus of your project managers and leads away from your processes, towards the fulfillment of the project. Provide project staff with a simplified process that will help to define scope, manage risk, communicate outcomes, and feed the portfolio, without drowning them in unnecessary documentation.
  • Tune your project management tools to fit the task at hand. Configure the Excel-based toolkit at the heart of this research to help anchor and guide your right-sized processes.

Right-Size Project Management for Infrastructure and Operations Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should right-size your project management processes for Infrastructure, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Develop a project management process for Infrastructure

This phase will help you define and configure a purpose-built project management tool and design a process around it.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Guided Implementation 1: Configure a purpose-built project management workbook
  • Call 1: Scoping call to determine the organization’s current state and to review Info-Tech’s Infrastructure and Operations Project Management Workbook.
  • Call 2: Develop project initiation and planning practices using the workbook.
  • Call 3: Cultivate project execution and closure practices for your infrastructure project managers using the workbook.

Guided Implementation 2: Document and communicate your project management processes
  • Call 1: Formalize your new project management processes in a process document and workflow.
  • Call 2: Prepare to communicate your new processes and to train project managers.


Travis Duncan


  • 3 anonymous contributors

Search Code: 88287
Last Revised: April 22, 2019

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