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Bridge IT and the Business With Business Architecture

Use business architecture to gain a clear understanding of your business strategy and better align IT with the business.

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Contributors

  • Dr. Pallab Saha, Partner, Chief Enterprise Architect (Government) & Head of Wipro Academy of Enterprise Architecture
  • Sanjiv Purba, Partner at KPMG
  • Ian Nairn, Business Architect at Enbridge Gas Distribution
  • Shahab Khan, Sr. Business Architect at Innovapost Inc.
  • Ian Dumanski, Enterprise Business Architect at Canada Border Services Agency
  • Zahiruddin Sandeela, Enterprise Architect and Senior Business Analyst (Independent)

Your Challenge

  • You don’t know where or how to begin, or how to engage the right people, model the business, and drive the value of business architecture.
  • There is confusion around how to create effective blueprints that accurately model the right parts of the business.
  • Alternatively, you have drawn up great models, but are unable to put them into use.

Our Advice

Critical Insight

Successful execution of business strategy requires planning that:

  1. Accurately reflects organizational capabilities.
  2. Is traceable so all levels can understand how decisions are made.
  3. Makes efficient use of organizational resources.

In order to accomplish this, the business architect must engage stakeholders, model the business, and drive planning with business architecture.

Impact and Result

Engage your stakeholders.

  • Recognize the opportunity for architecture work, analyze the current and target states of your business strategy, and identify and engage the right stakeholders.

Model the business in the form of architectural blueprints.

  • Apply business architecture techniques such as strategy maps, value streams, and business capability maps to design usable and accurate blueprints of the business.

Drive business architecture forward to promote real value to the organization.

  • Assess your current projects to determine if you are investing in the right capabilities. Conduct business capability assessments to identify opportunities and to prioritize projects.

Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should practice business architecture, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Engage stakeholders

Identify opportunities for business architecture work, identify project stakeholders, and effectively engage stakeholders.

3. Drive adoption and compliance

Determine the gaps between the baseline and target state descriptions by conducting business capability assessments, identifying options for resolution, and defining roadmap components.

Guided Implementations

This guided implementation is a nine call advisory process.

Guided Implementation #1 - Engage

Call #1 - Introduce Info-Tech’s business architecture methodology.
Call #2 - Develop a stakeholder engagement strategy.
Call #3 - Review the stakeholder engagement strategy.

Guided Implementation #2 - Model

Call #1 - Create a strategy map & define value streams.
Call #2 - Model business capability maps.
Call #3 - Map value streams to business capabilities.

Guided Implementation #3 - Drive

Call #1 - Introduce Info-Tech's capability assessment framework.
Call #2 - Create and assess application capability map.
Call #3 - Analyze investments through initiative portfolio maps.

Onsite Workshop

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Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Opportunity Identification & Stakeholder Analysis

The Purpose

Identify the business architecture (BA) practice’s key stakeholders and come up with a plan to effectively engage them in business architecture endeavors.

Key Benefits Achieved

Effectively engaging with key stakeholders will help ensure that the further efforts of the business architecture practice, namely modelling and assessment, are done accurately. 

Activities

Outputs

1.1

Introduction to Info-Tech’s business architecture methodology.

1.2

Identify the right opportunity for business architecture work.

1.3

Identify and conduct stakeholder analysis.

1.4

Develop a tailored stakeholder engagement strategy.

  • Stakeholder engagement strategy

Module 2: Strategy Map & Value Streams

The Purpose

Develop a connection between business strategy and the activities the organization undertakes to create and capture value.

Key Benefits Achieved

The key benefit of strategy mapping and creating value streams is the uncovering of potential opportunities for improvement in areas that are critical to the organization achieving its goals.

Activities

Outputs

2.1

Create a strategy map to connect business goals to value streams and capabilities.

  • Strategy map
2.2

Identify and define value streams that support specific business goals.

  • Value stream definitions and maps

Module 3: Business Capability Modeling

The Purpose

Business capability modelling is done in order to form an accurate perspective of what the organization actually does to facilitate the creation of value.

Key Benefits Achieved

Modelling business capabilities produces a common language that facilitates discussions on how to execute on strategy. 

Activities

Outputs

3.1

Decompose the organization into its capabilities using business capability maps.

  • Level-0 Business Capability Map
3.2

Connect value streams to business capabilities.

3.3

Identify areas for further assessment.

  • Level-1 capabilities for areas of interest

Module 4: Business Capability Assessment

The Purpose

The purpose of conducting a business capability assessment is to build an understanding of how well the organization’s value creation activities are being supported.

Key Benefits Achieved

The key benefit of conducting an assessment is the identification of an area or capability that requires improvement.

Activities

Outputs

4.1

Introduction to Info-Tech’s capability assessment framework.

4.2

Mapping applications to business capabilities.

4.3

Create application capability assessment and heat map.

  • Application Capability Assessment & Heat Map
4.4

Prioritize business capabilities using Info-Tech’s prioritization framework.

  • Prioritized list of business capabilities

Module 5: Portfolio Analysis & Best Practices

The Purpose

  • The purpose of conducting a portfolio analysis is to make sure the organization is investing its resources in the right places.
  • The purpose of following best practices for business architecture is to maximize the value that BA provides.  

Key Benefits Achieved

The benefit of conducting a portfolio analysis is that it serves as a dashboard and communications tool that can be used to check on the status of critical capability improvement projects. 

Activities

Outputs

5.1

Conduct investment analysis through an initiative portfolio map.

  • Initiative Portfolio Map
5.2

Review business architecture best practices.

5.3

Discuss next steps.

5.4

Present workshop final presentation.

  • Next steps and roadmap

Member Testimonials

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After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.

Client

Experience

Impact

$ Saved

Days Saved

Unified Health Services

Guided Implementation

10/10

$15,222

12

Toronto Community Housing Corporation

Guided Implementation

3/10

N/A

N/A

UCLA

Guided Implementation

9/10

N/A

N/A

Oman LNG L.L.C.

Guided Implementation

10/10

$1,853

2

Oregon Department of Administrative Services

Guided Implementation

8/10

N/A

N/A

Debswana

Guided Implementation

10/10

$62,873

10

City of Saskatoon, SK

Guided Implementation

10/10

$10,000

10

Payments Canada

Guided Implementation

8/10

$35,000

10

Duke Clinical Research Institute

Guided Implementation

8/10

$1,323

10

Fisheries and Oceans Canada

Guided Implementation

7/10

N/A

3

Kamehameha Schools

Workshop

10/10

$1.32M

120

Mother Parkers Coffee & Tea Inc.

Guided Implementation

8/10

$10,000

10

Michigan Public Health Institute

Guided Implementation

10/10

$33,091

10

Debswana

Guided Implementation

10/10

$66,183

20

CBRE Pte Ltd.

Guided Implementation

9/10

$33,091

20

David's Bridal

Guided Implementation

10/10

$66,183

20

Alaska Department of Labor & Workforce Development

Guided Implementation

10/10

$7,941

10

County of Salt Lake

Guided Implementation

10/10

N/A

N/A

Saskatchewan Workers Compensation Board

Guided Implementation

10/10

$11,500

5

State of Wisconsin Investment Board

Guided Implementation

10/10

N/A

2

Auckland Transport

Guided Implementation

9/10

$36,400

20

Elavon, Inc.

Guided Implementation

9/10

$2,647

2

INPO

Workshop

8/10

N/A

N/A

South West Water Limited

Guided Implementation

8/10

$8,139

5

Australian Catholic University

Guided Implementation

3/10

N/A

N/A

Washington State Department Of Transportation

Guided Implementation

10/10

$125K

115

IMITS

Guided Implementation

8/10

N/A

N/A

Zs Associates, Inc.

Guided Implementation

9/10

N/A

N/A

CBC/Radio-Canada

Guided Implementation

2/10

N/A

N/A

Financial Services Commission of Ontario

Guided Implementation

10/10

$7,000

10

Search Code: 77857
Published: June 16, 2015
Last Revised: December 21, 2016