Start your modernization by assessing the people, process, and technology aspects of the technical environment. To develop a clear picture of the environment, this phase will take you through the following activities:
- Preliminary assessment
- Infrastructure assessment
- People (IT skills available, end-user needs, user feature templates)
- Process (existing MACD processes)
- Technology (system map, infrastructure readiness, inventory evaluation)
Use this phase as part of the full blueprint, Modernize Communications and Collaboration Infrastructure.