Modernize Communications and Collaboration Infrastructure – Phase 1: Assess Communications Infrastructure


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Start your modernization by assessing the people, process, and technology aspects of the technical environment. To develop a clear picture of the environment, this phase will take you through the following activities:

  • Preliminary assessment
  • Infrastructure assessment
    • People (IT skills available, end-user needs, user feature templates)
    • Process (existing MACD processes)
    • Technology (system map, infrastructure readiness, inventory evaluation)

Use this phase as part of the full blueprint, Modernize Communications and Collaboration Infrastructure.

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