This workbook will guide Build a Better Manager training participants through activities that support them in:

  • Gathering insights from their learning
  • Setting effective skill development goals
  • Making a personal commitment to skill development
  • Establishing a learning support network within the department

Use this workbook in conjunction with the Manage Conflict Constructively Facilitation Guide as part of the full blueprint, Build a Better Manager: Self-Governance.

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Build a Better Manager: Self-Governance

Kick-start the effectiveness of first-time IT managers with essential management skills.

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