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Use this survey in conjunction with the advice in section 3 “Intervene through a 12 step program,” to determine what the nature of the problem is for your organization. In general there are three main conclusions that can be drawn from this survey:

  1. Many organizations lack the collaborative tools to allow users to reduce the number of emails sent.
  2. Users may not know what tools IT has already provided them to enhance communication and collaboration.
  3. Email is considered too vital to attempt any cultural or technical changes.

IT can plan and deploy a set of changes for conclusions 1 and 2.

When you’re ready contact Info-Tech and we can assist you in this process.

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Search Code: 57829
Published: January 23, 2013
Last Revised: January 23, 2013


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