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Reduce Email Volume

Recovering from email addiction starts with recognizing the problem.

  • Enterprises are finding that email volume is overwhelming workers.
  • Enterprises want to reduce the email volume, but not get rid of email.
  • Email volume is not only just an annoyance: it is a stress that is killing both workers and the bottom line.

Our Advice

Critical Insight

  • Cultural change is the key. Enterprises that are going to reduce email need to realign their communication from the top down. Complex factors including performance evaluation, knowledge transfer, and policy announcements need to have a structured plan of attack.
  • Part of the problem is the perception that enterprise social tools are not ready for deployment. They are ready to be part of the solution to the email problem.
  • Build the communication strategy that fits your organization by piloting a email intervention.

Impact and Result

  • Acknowledge that email is a problem.
  • Understand how it is ruining your health.
  • Evaluate the alternative methods of enterprise communication.
  • Build a plan to reduce email.
  • Understand the technologies that should be part of your long term communication strategy.

Reduce Email Volume Research & Tools

1. Understand how email is a problem

Get a clearer idea of where the challenges lie.

2. Reduce email in the organization

Create a better balance in my communication.

3. Start a email reduction project

Determine a plan for how to implement changes.

4. Test the pilot program

Gain a clear understanding of what changes will reduce email overload.


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Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

Contributors

  • SocialText
  • Timereaction
  • Asana
  • exformatics
  • Anand Kochunny, Knowledge Management officer, DBH, New Zealand
  • Eric Reo, ADS Pipes
  • Alex Graham, Horizon Pipeline

Search Code: 57814
Last Revised: January 23, 2013

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