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This project will help you combat resistance and create buy-in from Tier 2 and Tier 3 to the shift-left strategy to service support. Read our concise Executive Brief to understand how infrastructure mangers can combat resistance and improve team efficacy, review Info-Tech's methodology, and understand the four ways we can support you as you complete this project.

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Increase Support of Tier 2 and Tier 3

How to get your whole IT team to buy into the shift-left strategy.

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