Healthcare organizations operate in an interconnected web of products and service providers that create opportunities for people to have healthy lives.
The cross-integration of healthcare is driven by the complexity required to maintain good health. Healthcare payers such as insurance companies and government institutions often pay for a portion of or all products and services. Healthcare providers offer their expertise to patients to promote health and manage health challenges. Finally, both providers and patients use healthcare products to manage health.
Hospital leadership requires a unified and validated view of healthcare business capabilities. This view helps CIOs and healthcare leadership accelerate the strategy design process and align initiatives, investments, and strategy. However, the business and IT often focus on a project, ignoring the holistic impact and value of an overarching value stream and business capability view.
Using an industry-specific reference architecture is central, and has many benefits, to organizational priorities. It’s critical to understanding, modeling, and communicating the operating environment and the direction of the organization, but more significantly, to enabling measurable top-line organizational outcomes and the unlocking of direct value.
Use this guide to:
- Demonstrate the value of IT’s role in supporting your organization’s capabilities while highlighting the importance of proper alignment between organizational and IT strategies.
- Apply reference architecture techniques such as strategy maps, value streams, and capability maps to design usable and accurate blueprints of your healthcare operations.
- Assess your initiatives and priorities to determine if you are investing in the right capabilities. Conduct capability assessments to identify opportunities and to prioritize projects.