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Jun 08, 2018

Digital assistants and chat-bots have already changed the face of consumer communications – can they do the same for your organization’s knowledge management program?

By: Ryan Smith

Latest Retail Banking Notes

Info-Tech’s Industry Roundtable for Financial Services: What Your Peers Had to Say…

By: David Tomljenovic

Retail Banking   |   Investment Banking   |   Private Equity & Venture Capital   |   Holding Companies

Establishing a Balanced Scorecard for IT Performance in the Financial Services Industry Is an Important Complement to IT Strategy

By: Sidney Hodgson

Retail Banking   |   Investment Banking   |   Private Equity & Venture Capital   |   Holding Companies

Build Cross-Functional Teams for Complete Customer Journeys in Financial Services

By: David Tomljenovic

Retail Banking   |   Investment Banking

Digital Preservation: The Opposite Side!

By: Janice Clatterbuck, David Wallace

Local Government   |   State & Provincial Government   |   Banking   |   Federal Government   |   Higher Education   |   Retail Banking   |   Investment Banking   |   Insurance Industry   |   Health Insurance

Problematic IT Processes for Banks and Credit Unions: Data Quality, Quality Management, and Organizational Change Management

By: George Goodall

Retail Banking

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