This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Local Government.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Feb 07, 2018

To meet changing constituent expectations, it’s imperative that local governments ensure they are fully incorporating the right channels into their engagement strategies. While many organizations have made progress in developing cohesive strategies to improve constituent engagement, many local governments are still falling short in fully leveraging newer customer interaction channels such as social media or text-based messaging services.
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019