Define Cost-to-Serve Constraints for Scalable Digital Experiences

Digital growth in MIS ecosystems now converts directly into operating expense. Always-on platforms, AI workloads, and usage-based cloud pricing are embedding cost volatility into the core operating model. This research helps CIOs, CFOs, and Product leaders define how different digital experiences must be governed at scale, introducing cost-to-serve constraints, financial approval guardrails, and shared accountability across Product, IT, and Finance to prevent cloud and third-party spend shocks before margins are compromised.