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How IT Leaders Are Driving New Revenue
This CIO article explores how IT leaders, given their unique perspective across an organization, can identify and execute revenue-focused initiatives.
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Red Hat Decision Turns World of Open-Source Linux Upside Down
Principal Research Director Fred Chagnon discusses the future of open-source Linux as Red Hat is set to restrict the source code distribution for Red Hat Enterprise Linux (RHEL).
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Forget the VR Vision of the Metaverse: Digital Twins Are Coming
Brian Jackson, principal research director, delves into the more immediate and practical potential of digital twins: software replicas that mirror real-world spaces and objects.
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IT Customer Service Transitions Make or Break CX
Mark Tauschek, VP, distinguished analyst, and research fellow, explains how IT service desks can ease the transition to AI-powered and automated self-service channels for end-users.
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FTC Investigation of OpenAI: What CIOs Need to Know
Brian Jackson, principal research director, shares his insights about what CIOs need to know about the FTC's investigation into OpenAI.
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How IT Can Proactively Prepare for Enrollment Cliff, Support Institutional Initiatives
Mark Maby, research director, shares why IT departments must align their efforts with their higher education institution's strategies to address enrollment declines.
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6 Reasons Legacy Systems Are Still in Use
Suneel Ghei, Principal Research Director, explains why some organizations rely so heavily on legacy systems, including insufficient funding and misunderstood maintenance costs.
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How CIOs Select Their Inner Circle
Mike Tweedie, Principal Research Director, shares why CIOs and tech leaders should know their own weaknesses, look for job candidates with capabilities instead of strictly skills and tap into global talent resources that pandemic-fueled change has made possible.
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What Do Mixed Reality Headsets Mean For The Enterprise?
Brian Jackson, Principal Research Director, shares his thoughts on what mixed reality headsets could mean for the enterprise as Apple unveiled its highly anticipated and long-rumored headset.
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