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This stage gate checklist allows the IT department to determine if it is ready to take on the task of improving its application maintenance processes.
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This template should be used as a living document to carry the project through from proof-of-concept to implementation.
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This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project.
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The Application Maintenance Business Analyst’s role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders, be they customers...
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Build out a complete business process diagram for your current application maintenance process.
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Use this template to organize the project so that you can make effective resource allocation decisions, lay the foundation for all subsequent changes to project planning,...
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A Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation.
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Construct a formal communication plan to engage stakeholders through structured channels.
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Microsoft's offer of a free SAM (Software Asset Management) engagement might not be what it seems.
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Eliminate the security risks of Shellshock quickly. A brief research note for Info-Tech’s members.
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