Application Maintenance Communication Plan

Author(s): Ben Dickie, Carolyn Burns

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Construct a formal communication plan to engage stakeholders through structured channels. Fill in the following information in order to create effective communications:

  • Stakeholder Group Name
  • Stakeholder Description
  • Message
  • Concerns Relative to Application Maintenance
  • Communication Medium
  • Role Responsible for Communication
  • Frequency
  • Start and End Date
Every piece of information that you give to a stakeholder which is not directly relevant to their interests is a distraction away from the core message that you are trying to address. Always remember to tailor your messages, medium, and timing accordingly. 

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