Vendor Management - Research Notes

SLA Hocus Pocus

Historically, vendor-provided service-level agreements (SLAs) have been moderately valuable (at best) for customers, but even those are disappearing. Through sleight of...

Don’t Allow Software Licensing to Derail Your M&A – Executive Brief

Read this Executive Brief to understand which key indicators and red flags you should be aware of as you progress through the various stages of integrating software...

Proactively Identify and Mitigate Vendor Risk – Executive Brief

Read this Executive Brief to understand the importance of proactive vendor risk management.

SAP Q4 FY17 – Earnings Analysis

SAP is consolidating in the cloud with Callidus Software acquisition.

Master the MSA for Your Managed Services Providers – Executive Brief

Read this Executive Brief to understand why you need to effectively evaluate Master Services Agreement contracts and review all key details of an IT-managed services contract.

Capture and Market the ROI of the VMO – Executive Brief

Read this Executive Brief to understand why it is important for a VMO to calculate and report the VMO's contribution to the organization.

Clearing the Purple Haze of Identifying Green Risk

Going green may be good for the environment, but it is often costly for vendors and hard for customers to determine a vendor’s “green-ness.” Moody’s Investors Service is...

Going to the Hospital Just Got a Little Less Risky

Hospitals work with hundreds of vendors, and conducting a risk assessment historically has been a manual, time-consuming process. Censinet recently launched a third-party...

Improve Your Statements of Work to Hold Your Vendors Accountable – Executive Brief

Read our concise Executive Brief to find out why you should employ a systematic process for reviewing SOWs, review Info-Tech’s methodology, and understand the four ways...

Five Proactive Cost-Reducing Tactics to Prepare for Your Organization’s COVID-19 Budget Impact

In the current health and economic climate, all organizations must examine current expenditures, whether they be CapEx or OpEx in nature. Beyond reducing discretionary...
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