Team Leadership & Management

Project Planning and Monitoring Tool

The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Discover the Hidden Costs of Outsourcing

Business and IT leaders have come under increasing pressure to cut costs, in part due to hype surrounding the cost-cutting potential of outsourcing.

Job Posting Template

Space is often limited and expensive, so a clear and concise job posting that attracts the right applicants the first time around is critical for keeping costs...

Storyboard: Discover the Hidden Costs of Outsourcing

Measure, avoid, and mitigate the hidden costs of outsourcing.

IT Knowledge Transfer Plan Template

The IT Knowledge Transfer Plan Template is used to determine the most effective knowledge transfer tactics to be used for each knowledge source.

Become a Strategic CIO

As a CIO, you are currently operating in a stable and trusted IT environment, but you would like to advance your role to strategic business partner. CIOs are often...
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Outsourcing Hidden Costs Estimator Tool

Use this tool to predict the magnitude of hidden costs for your outsourcing project.

IT Staffing Requirement and Allocation Assessment

Identify redeployment candidates and plan for IT workforce optimization.

Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage and mitigate employee...
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