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For many organizations, projects in IT environments are a critical part of daily operations. Constrained by budget, time frames, and personnel, IT leaders must carefully...
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The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...
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Cost/Benefit Analysis is an important part of any project viability assessment. Use this tool to gain insight into the pros and cons of the IT projects under consideration.
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Organizations that operate effective IT Steering Committees realize better IT project priority setting as well as improved alignment with business objectives. Use this...
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Use this workbook as a model or first iteration for your homegrown PPM solution. Follow the steps in Info-Tech's Grow Your Own PPM Solution blueprint to populate,...
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Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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Use this tool to help assess the maturity of your requirements gathering function in your organization, and identify the gaps between the current state and the target state.
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This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that...
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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