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The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...
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17
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Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.
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13
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As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA...
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11
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Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure...
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10
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Use the following survey to evaluate senior management's expectations of IT.
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9
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Use this template to document your quality management program strategy.
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2
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Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...
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1
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Use this template to keep track of quality management initiatives.
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1
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Use this template to form quality plans for each IT practice area.
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1
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Modify this survey template to understand satisfaction related to IT quality.
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1
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