Senior Management Expectation Survey

Author(s): Deborah Wilcox, Amy Kunz, Tessa Alexander

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Distribute this survey to senior management to determine if your IT department is meeting expectations in the areas of:

  • Financial management.
  • Service delivery.
  • IT’s contribution to corporate strategy.
  • IT leader personal effectiveness.

Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste time and money fixing low priority problems while ignoring the larger ones that frustrate the business.

Use this template in conjunction with Info-Tech's note and video, Handling Senior Management Expectations.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019