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Enterprise Service Management Assessment Tool Action Plan GuideThis tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management. Use... |
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Enterprise Service Management Action Plan ToolThis tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for... |
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Enterprise Service Management Customer Journey Map TemplateThis template will help you create customer personas and customer journey maps for your prioritized services. |
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Microsoft Teams + Planner Makes for Product Management LightNot every organization needs a full-blown product management solution. Microsoft Teams and Planner integrate seamlessly as a lightweight product management and development... |
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RiskRecon and RSA Announce Partnership to Bring Cyber Risk Ratings to Archer GRC CustomersRiskRecon and RSA have announced a partnership to bring RiskRecon’s third-party risk rating services to RSA’s Archer Governance, Risk and Compliance (GRC) system. This... |
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Security Lessons From Recent Citrix Data BreachAccording to Citrix and Resecurity, attackers exploited weak passwords and bypassed multi-factor authentication to obtain Citrix’s business documents. |
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Back Up to the Cloud, From the Cloud, With the Cloud – The Scoop on AWS BackupWhether this is an attempt to further monopolize the cloud market or a convenient solution for customers who are looking to reduce their vendor portfolio, the new AWS... |
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Jamf's Year of Subverting Unified Endpoint ManagementJamf has had a busy year improving and expanding its product. It’s convincing many organizations to avoid the siren song of unified endpoint management. |
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Automation Anywhere Launches Free Community Education for Developers and Small BusinessThe high cost of robotic process automation (RPA) platforms is a barrier to entry for would-be developers and small businesses. To address this issue, Automation Anywhere,... |
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Mind the Chrome – I’ve Just Polished It. Introducing the new Microsoft Chromium-based browserMicrosoft has gone the Chromium route for the next generation of its web browser. What does it mean? Is this bright shiny new hot rod ready to take on its competition in... |
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