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To Be a CISO, Master These Skills

The role of today’s security leader goes beyond just securing data; they are a transformative force driving organizational objectives. Empower CISOs to find the sweet spot...

The Enrollment Cliff and the Inevitability of the Autonomized Organization

Universities and colleges will experience a dramatic decline in the number of students starting classes next year, leading to a lack of workers available to sustain our...

Survey Says: Insights From the Service Desk Satisfaction Diagnostic

Discover key findings from our Service Desk Satisfaction Survey pilot, highlighting what users love, what frustrates them, and where we've seen the biggest opportunities to...

Build an AI Strategy Around Your Use Cases 

Organizations looking to embrace AI often lead with a technology-first agenda, expecting to determine use cases later. Learn why this approach sets organizations up for...

Design Solutions Using the Human-Tech Ladder

Take a closer look at the thought model presented in our "Wireframe Your Generative AI Solution Design" blueprint. The model decomposes problems and requirements according...

Agentic AI Will Test the Limits of Human Judgment

Organizations winning with agentic AI understand the value of its predictive power in conjunction with human judgment. But the requirement for human involvement can lead to...

Advancing Analytics to the Level of Knowledge

AI can be used to elevate analytics from simple data and information up to the level of knowledge. Explore how you can leverage that knowledge to drive decision-making with...

ITFM Cost Optimization

Every dollar spent on IT should drive value, but many IT departments spend money without tracking its impact. Transform IT from a cost center into a strategic powerhouse...

Info-Tech Research Group Launches IT Playbooks Research Center to Solve IT Performance Gaps

Leading global research and advisory firm Info-Tech Research Group has announced the launch of its new IT Playbooks Research Center at its Info-Tech LIVE 2025 in Las Vegas...

Application Portfolio Assessment: Ask Your Users How They Really Feel 2025

Applications are the lifeblood of your organization. We focus on features and technology, but very little on user sentiment and perception. Understanding your users'...
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