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As countries around the world pass the peak of the COVID-19 outbreak, organizations need to determine how to move their business operations forward and organize their...
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The Office of the Attorney General of the State of New York has reached a settlement with Zoom Video Communications. The agreement promises enhanced data security and user...
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Verizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted...
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The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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Adoption is one of the biggest challenges that organizations deal with when implementing commercial project management tools. Amid a global pandemic, this challenge has...
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If an image is worth a thousand words, a visual roadmap will save you a thousand hours.
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Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...
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