|
Use this tool to validate that required elements are contained within an SLA.
|
|
|
This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
|
|
|
Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
|
|
|
Read this Executive Brief to understand the challenges that IT leaders and contract administrators face when trying to understand the complex elements and components of...
|
|
|
This project will provide an understanding of different types of SLAs, the required elements, and what they mean to your organization; how to identify meaningful service...
|
|
|
Cybersecurity burnout is real. And it's going to be a problem for all of us
|
|
|
US sanctions highlight conflict impact on global tech supply chain
|
|
|
Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause...
|
|
|
This blueprint helps you develop a repeatable approach to understand your process challenges and to optimize and automate strategic business processes.
|
|
|
Use this template to define the guide for your process automation.
|
|
