All Research

Choose Your Mobile Platform and Tools Storyboard

This blueprint helps you develop an approach to understand your mobile experience and current state of your enterprise technologies to determine the right mobile platform...

100% RENEWABLE, Part 1: The Path to US Energy Independence

This week's issue takes you inside the most essential and most convoluted tech ecosystem in the US – the electrical grid – and provides a unique vision for transformation...

Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems strategy...
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Develop and Mature an Esports Program in Education

Esports is becoming a major trend in the education industry. IT is often involved in its development due to esports’ technical nature. Info-Tech’s approach to the...

Design Your Cloud Operations

Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational framework...
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Design Your Cloud Operations – Storyboard

This storyboard will help you assess your cloud maturity, understand relevant ways of working, and create a meaningful design of your cloud operations that will help align...

Problem Management SOP

Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...

Develop and Deploy Security Policies

Informal, un-rationalized, ad hoc policies are ineffective because they do not explicitly outline responsibilities or compliance requirements, and they are rarely...
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Develop and Deploy Security Policies – Phases 1-4

This storyboard will help you define your security policy program, develop and implement a new policy suite, and communicate and measure the program for coverage and...

Security Policy Prioritization Tool

The Security Policy Prioritization Tool helps your organization prioritize your policy suite based on Importance, Ease to Implement and Ease to Enforce.
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