A carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for...
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Buying and installing a backup generator for business continuity is not a fire-and-forget proposition. Choose the right generator for the job, and give it the care it needs.
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The software developer's role is to design, code, test, and analyze software programs and applications. This includes researching, designing, documenting, and modifying...
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The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...
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Coaching an employee can take place in a formal meeting or in an informal, ad-hoc manner. It is easy to lose track of what was communicated during these coaching...
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This role represents a source of accountability for the continual improvement program. The CSI Manager will be the champion for all Continual Service Improvement...
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Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...
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This tool provides an outline to aid the development of a functional test plan for a software application.
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This tool provides a template for tracking functional test results.
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Web-based customer service is a critical component of customer service strategy that both private and public sector organizations and their customers rely on every day. A...
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