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In this interview, Larry Smarr sets out the reasons and drives behind the need for, and ultimate architecture of, flow computing, which he and I believe is the inevitable...
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This note examines the factors influencing brick-and-mortar retail stores and how to capitalize on those factors to drive customer experience.
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Technology has been slow to adapt to the classroom setting, but innovation has begun in small groups around the world. Trends like digitization and the use of 3D printing...
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Conversational interfaces (“chatbots”) that process natural language queries have the potential to revolutionize how banks run their service desks. Since they have a high...
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Major hotel chains announced direct booking as a key strategic focus last year. Yet recently published research reveals that the amount of commission paid by hotel chains...
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It doesn’t matter what you’re selling – the online revolution is coming. You may think that the nature of your industry or product protects you from e-commerce, but...
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Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate...
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Open access to government data drives innovation while enhancing transparency and accountability. To realize the benefits of open data, public sector organizations should...
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Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision....
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Learning management systems have been introduced to help organizations train and develop their employees. However, technology alone will not solve the challenge of...
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