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Engineer an effective event management process scoped to your environment. Establish appropriate actions for every monitored event to respond when that event is detected.
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Use this tool to define your workflow for adding new events to track. This cookbook includes the considerations you need to include for every tracked event as well as the...
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Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.
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Use this template to help define your event management handoffs to other service management practices.
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Use this tool to implement and continually improve upon your event management process.
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Losing employees in key roles without adequate preparation for their departure hinders productivity, knowledge retention, relationships, and opportunities. Practice sound...
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Many role transitions are characterized by low productivity and lost opportunities. As one employee exits a role and the successor takes over, a clear checklist-based...
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Key roles hold an organization’s most valued knowledge and skills. In the worst cast scenario, a key employee’s departure results in loss of valuable knowledge, core...
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This week we will review where the continent stands now, how much power and gas it will need, how much it has lost, and how the difference can be made up. As with every...
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Use this tool to evaluate and classify roles to facilitate workforce planning decisions.
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