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This Premium Research Note provides an inside view into how Amazon.com drives continuous innovation by leveraging a singular core business model that guides all key...
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Healthcare organizations face a unique information security challenge: the requirement for data to be highly available and highly secure. Leveraging third-party service...
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ERP projects are difficult. There is no point in sugar-coating it or spinning it any other way. They are complex in scope and structure, touch numerous parts of an...
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IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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Use this template to document the journey maps you create in working sessions with your design team.
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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This research will help you identify EUC goals, vision, and mission; build standard offerings for users; define governance and policies; and develop a migration plan and...
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This template will help you document your proposed end-user computing strategy. Follow the insights in the blueprint to record your results in this template and...
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