Modernize and Transform Your End-User Computing Strategy – Phases 1-3

Author(s): Ken Weston, Mahmoud Ramin

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Use this blueprint to:

  • Assess the current state of end-user computing and identify your EUC goals.
  • Perform a persona analysis to identify each groups' requirements and standard offerings.
  • Define provisioning models for end-user devices.
  • Identify device management tools
  • Identify the most common incidents and requests and which levels are responsible to resolve/fulfill them.
  • Build a customer journey map for end-user computing migrations and prepare a roadmap for EUC initiatives.

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Modernize and Transform Your End-User Computing Strategy

Support the workforce of the future.

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