All Research

Build a Service Desk Consolidation Strategy – Phases 1-3

Use this storyboard to understand why and how to design a strategy to consolidate multiple service desks into one.

Service Desk Consolidation TCO Comparison Tool

Use this tool to establish TCO models for your organization and compare service desk consolidation scenarios.

Service Desk Consolidation Communications and Training Plan Template

Use this template to develop a communications plan for your service desk consolidation project.

TCO Comparison Calculator

​The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

Digital Signage Vendor Shortlist Tool

Review digital signage software providers and build a shortlist for your gaming, hotel, resort, retail or restaurant business.

ACE Satisfaction Survey

This satisfaction survey will help you baseline your Agile Center of Excellence and conduct periodic retrospectives of the effectiveness of its service offerings.

ACE Benefits Tracking Tool

This tool will help you track the source of each of your Agile metrics, the impacted stakeholder(s), the intended function of the metric, and its baseline measurement.

Master Organizational Change Management Practices – Phases 1-5

This storyboard will help the PMO develop an Organizational Change Management (OCM) strategy and toolkit to facilitate and achieve project and post-project success.

Drive Organizational Change from the PMO – Phase 1: Prepare the PMO for Change Leadership

This phase of the blueprint, Drive Organizational Change from the PMO, will help you assess the organization's readiness for change and evaluate the PMO’s OCM capabilities.

Drive Organizational Change from the PMO – Phase 3: Facilitate Change Adoption Throughout the Organization

This phase of the blueprint, Drive Organizational Change from the PMO, will help the PMO develop effective communication, transition, and training plans.
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us