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Two weeks ago, we published the issue "What Is China?" Since then, we have gotten the largest response wave in our history. At the request of members, we allowed extended...
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Projects have a much higher probability of success if Project Managers (PMs) are given autonomy and take personal responsibility for all aspects of project planning and...
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Several factors differentiate project success from project failure. Avoid common project pitfalls with diagnostic questions and follow best practice guidelines to improve...
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(23-Jan-10) Online collaboration tools that let you work with far-flung co-workers and clients have moved into the mainstream of small business computing in the last few...
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23-Jan-10 Expectations that Apple Inc. will launch a much-rumoured tablet computer next Wednesday has Internet blogs buzzing with speculation about how the device will...
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Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...
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Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....
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Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...
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London, ON – January 25th, 2010 – Info-Tech Research Group has launched a nationwide contest to recognize and reward both Canada’s smartest and greenest mid-market IT...
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25-Jan-10 Motorola Inc. (NYSE:MOT) has alleged Waterloo, Ont.-based Research in Motion Ltd. (TSE:RIM) is infringing on its patents and is asking the U.S. International...
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