Research Notes

Build Your Exponential IT Product Practice Presentation

​Proactive product management is how we can keep up with rapidly changing technology advancements. Consider the role of AI as an enabler and build an actionable product...

Explore the Exponential IT Future: For Service Planning & Architecture

Exponential IT continues to evolve in almost all parts of an organization, including the realm of service planning and architecture. Enterprise architects will play an ever...

AI's Role in Improving Knowledge Management

Traditional knowledge management methods are often expensive to create and maintain and fail to capture and transfer tacit knowledge. Adding AI to your knowledge management...

Shatter the Organization Chart

Today's talent practices can't keep up with the pace of technological evolution, and half of the skill sets required for today's jobs will have changed within the next...

In the Exponential Era, IT Is the Business

​IT’s role is expanding, from enabling premium customer experiences to influencing agile adoption, and driving revenue. Learn how IT can be an innovator for your...

How to Climb the ITFM Mountain

The path you take up the IT financial management (ITFM) mountain can be bumpy or smooth. Heighten your understanding of where we are and where we need to go to enhance your...

Transforming Vendor Management for the Future

Increased spend on next-generation technologies will deliver limited returns to organizations that don’t effectively manage the vendors who deliver them. Organizations must...

Experience Matters – Using XLAs Effectively

Understand the value of experience and measure it to drive success. Learn what to consider with your Experience Level Agreement (XLA) to achieve better outcomes for your...

Build a FinOps Strategy to Enable Dynamic Cloud Cost Management Presentation

​FinOps enables strategic cloud usage to improve cost efficiency and boost business value. Improve your IT-business integration with AI-assisted cost forecasting and...

Changing Dynamics in IT – Insights From CIO Business Vision Diagnostic Data

Alignment with business objectives drives the organization's perception of IT value. Explore insights from our CIO Business Vision Diagnostic and understand the value of...
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