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Review your full DR and BC plans annually to identify changes that weren’t captured via day-to-day change management.
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Business Process Flowcharts for Practical, Right-Sized BCP Case Study
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Example Overview Deck for Practical, Right-Sized BCP Case Study
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Use this tool to help you estimate the number of resources required to support your demand over time.
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Some upfront planning can lead to more valuable site visits and more prevented incidents.
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ServiceNow announced financial results for its fiscal year ending December 31, 2018. While new customers account for some of the results, subscription revenue increases...
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XebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables...
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Call trees are inefficient and unreliable, especially for larger organizations. If timely crisis communication is critical to your organization, consider an...
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This template will help you document the service support strategy as you work through the project blueprint.
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Understand what you can get from a BCM tool, and then evaluate based on your specific requirements. Due to the maturity of the market, many products will check your...
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