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COVID-19 Local Government Roundtable Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this unprecedented crisis in the...
Potential Impact of the Euro Crisis on IT Departments Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe don't see this as...
Five Reality Checks: Before You Outsource Your Help Desk Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing is hardly a new idea, many...