Checklist: Return to the Workplace

Use the template checklists in this tool to identify and assign your own tasks to support your organization's return to the workplace post-COVID-19.

Automation Suite Maturity Assessment Tool

Use this tool to roadmap your automation path and lay out your action items to stay on track for the implementation of automation projects.

Automation Suite Roadmap Tool

Use this tool to gauge your organization's maturity in current automation modules and offerings, as well as pre-requisites to automation such as data and knowledgebase...

Active Directory Metrics Tool

Recording and tracking metrics is crucial to the success of the Active Directory. Use this tool to record and track key metrics to analyze the status of your Active Directory.

IT Incident Runbook Prioritization Tool

Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.

Chatbot ROI Calculator

Use this tool to determine if implementing a chatbot can create an ROI for your organization.

Chatbot POC Metrics Tool

Use this tool to record the metrics necessary to manage the success of your chatbot.

Chatbot POC Implementation Roadmap

Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.

Chatbot POC Communication Plan

Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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