Operations - Templates & Policies

Sort By: Date Likes

Service Desk Training Deck A lightweight documentation of the service desk’s standardized processes.
BCP Summary Summarize your organization's continuity capabilities and objectives in one easy-to-consume document.
DR Test Plan Passive Testing Handbook Identify and document all the resources necessary to support the facilitator during a passive DR test.
ITSM Tool Implementation Checklist Identify the most common decisions you will need to make and prepare for your implementation project.
BCP Business Process Workflows Example Outline business process workflows and establish steps, dependencies and alternates for BCP by building on this example.
BCP Notification, Assessment, and Disaster Declaration Plan Create a process for notification, damage assessment, and disaster declaration procedures that integrate with your business continuity and crisis management plans.
Organizational Learning Guide Identify lessons learned from a crisis or crisis management plan testing exercise.
XMPL DRP Summary Document See how XMPL Medical summarizes its capabilities for stakeholders.
Change Management Post-Implementation Checklist This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
DRP Recovery Workflow Template Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.