Operations - Templates & Policies

Service Desk Consolidation Stakeholder Presentation Template

Use this presentation template to communicate the project to key stakeholders.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

BCP Notification, Assessment, and Disaster Declaration Plan

Create a process for notification, damage assessment, and disaster declaration procedures that integrate with your business continuity and crisis management plans.

ITSM Tool Implementation Project Charter Template

Review and edit the template to suit your project requirements.

DR Solution Executive Presentation Template

Garner executive buy-in by clearly documenting the DR solution analysis process and establish a strong business case for any investments.

Organizational Learning Guide

Identify lessons learned from a crisis or crisis management plan testing exercise.

BCP Summary

Summarize your organization's continuity capabilities and objectives in one easy-to-consume document.

DRP Recap and Results Template

Summarize and present key findings and recommendations from core DRP exercises and documents.

Internal SLA Executive Summary Presentation Template

Summarize the achievements and next steps from the initial SLA project in this eye-catching template.

DR Test Plan Passive Testing Handbook

Identify and document all the resources necessary to support the facilitator during a passive DR test.
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