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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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Review your SaaS contracts to leverage your unique position during negotiations and find substantial cost savings.
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Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
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This blueprint will help you implement a systems management solution to improve availability and visibility.
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