Infrastructure & Operations

Develop Infrastructure & Operations Policies and Procedures – Phase 1: Identify Policy and Procedure Gaps

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedure will help you identify documentation gaps.

Develop Infrastructure & Operations Policies and Procedures – Executive Brief

Read our concise Executive Brief to find out why you should change your approach to developing Infrastructure & Operations policies and procedures, review Info-Tech’s...

Hardware Asset Management Policy

Use this policy template to define and support your organization's hardware asset management program.

Availability and Capacity Management Policy

Use this policy template to define and support your organization's availability and capacity management program.

Business Continuity Management Policy

Use this policy template to define and support your organization's business continuity management program.

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

IT Triage and Support Policy

Use this policy template to define and support triage and support operations.

Firewall Policy

Use this policy template to define and support your organization's firewall operations management.

Building Company Communication and Collaboration Technology Improvement Plan Executive Presentation

Use this template to communicate your approach to communication and collaboration technology to stakeholders.

Cloud Strategy Executive Presentation Template

This template, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you communicate the results of your cloud strategy project to both technical and...
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