Infrastructure & Operations

Enterprise Collaboration Strategy Template

Use this template to document your vision, goals, and approach to communication and collaboration systems.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Implement Desktop Virtualization and Transition to Everything as a Service

This project outlines how to successfully implement desktop virtualization, migrating some or all of your workforce from fat clients to remote access desktops, to give...
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Infrastructure Outsourcing RFP Scoring Tool

Use the prefilled examples in this RFP Vendor Proposal Scoring Tool to assess which vendor proposal can best meet your infrastructure outsourcing services requirements in...

FirePASS: The Next Revolution in Fire Prevention and Suppression?

FirePASS Corporation has introduced a new concept for fire prevention and suppression in the data center. Using hypoxic air ventilation, the concentration of oxygen is...

Microsoft's System Center Shakes Up the System Management Market

Proprietary system management tools are very large, very expensive, and almost always require implementation consultants. Microsoft's System Center, despite some concerns...

Sentilla: Off-the-Shelf Data Center Energy Measurement

Sentilla, one of several vendors in a growing category of off-the-shelf data center energy measurement solutions, recently announced the release of Sentilla Energy...

Things to Consider When Shopping for a Backup Generator

Buying and installing a backup generator for business continuity is not a fire-and-forget proposition. Choose the right generator for the job, and give it the care it needs.

Limited Personal Use of Network Resources Policy

The limited personal use of network resources policy outlines the standards for appropriate usage of corporate network resources.
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